Terms & conditions
General Terms and Conditions of the Seasonal Rental Agreement
Article 1 - These general terms and conditions of the seasonal rental agreement define the terms and conditions of the rental of the accommodation by the owner to the tenant for the duration and under the conditions set out herein.
Article 2 – Length of Stay The tenant signing this agreement entered into for a fixed period may not, under any circumstances, claim any right to remain in the premises at the end of the stay.
Article 3 – Reservations The availability of the rental must be confirmed by the owner. The number of people occupying the accommodation and their identity must be specified when requesting a reservation (use of the house will be limited to these people and must not exceed this number for insurance reasons).
Article 4 – Conclusion of the Contract
The reservation becomes effective once the adult tenant has sent the owner a deposit of 25% of the total rental amount, a copy of the contract signed before the date indicated on the front, a signed copy of the general terms and conditions of the seasonal rental contract, and a photocopy of their valid identity card/passport. A second copy must be kept by the tenant. The rental agreement concluded between the parties to this agreement cannot, under any circumstances, benefit, even partially, third parties, whether natural or legal persons, except with the written consent of the owner. Any violation of this last paragraph may result in immediate termination of the rental at the tenant's expense, with the rental income remaining definitively acquired by the owner. The rental price includes (water/electricity/heating charges, Wi-Fi, and linens). What is not included in the rental price is the cost of charging an electric car and using the outlet provided in the parking lot. No dispute regarding the price of the stay can be considered after the contract has been signed. It is the tenant's responsibility to determine whether the price is acceptable to them before signing.
Article 5 – Cancellation by the tenant
All cancellations must be notified to the owner by registered letter with acknowledgment of receipt or by email.
1. Cancellation before arrival: The deposit remains with the owner.
a) 100% refund if you cancel at least 30 days before arrival
b) 50% refund if you cancel at least 15 days before arrival
c) No refund if you cancel less than 15 days before arrival.
d) If the tenant does not respond within 24 hours of the arrival date indicated on the contract, this contract becomes null and void, and the owner may dispose of the accommodation. The deposit also remains with the owner, who will request payment of the remaining rental amount.
2. If the stay is shortened: The rental price remains with the owner. No refunds will be issued.
Article 6 – Cancellation by the Landlord
The Landlord shall refund the tenant the full amount paid as a deposit. a) If the cancellation is due solely to the Landlord, compensation at least equal to the amount the tenant would have incurred if the cancellation had occurred on that date due to the Landlord. b) In the event of cancellation due to force majeure (natural disaster, rental ban by prefectural decree, damage caused by previous occupants, etc.), no compensation will be paid.
Article 7 – Arrival / Departure
The tenant must notify the owner of the approximate arrival time; no arrivals are accepted before 5:00 p.m. In the event of late arrival, the tenant must notify the owner. The tenant must also return the accommodation on the day and time specified in this contract.
Article 8 – Payment of the Balance The balance of the rental must be paid 15 days before moving in by bank transfer.
Article 9 – Inventory
The accommodation is rented furnished and equipped as described in the attached description. An inventory is jointly prepared and signed by the tenant and the owner or their representative upon arrival. This inventory constitutes the sole reference in the event of a dispute regarding the inventory. The cleanliness of the accommodation upon the tenant's arrival must be noted in the inventory. Cleaning of the premises is the tenant's responsibility during the rental period. End-of-stay cleaning is provided by the owner. All equipment is in working order, and any complaints regarding the inventory and descriptions made more than 24 hours after the tenant's arrival will not be accepted. Repairs made necessary by negligence or poor maintenance during the rental period will be the responsibility of the tenant or their family. No replacements, at the tenant's initiative, of items other than identical ones will be accepted. Within 24 hours (business days) following the end of the rental period, the owner will conduct a check-out inventory and, if applicable, notify the tenant by email of any damage noted.
Article 10 – Security
Deposit If the security deposit is not provided, entry to the premises will not be accepted. Please report any problems or missing items within 24 hours. If you do not report the damage before your departure, the cost of the damage(s) will be charged double. In addition to the rental fees, the tenant will be responsible for any damage caused to the property, as well as the cost of replacing any lost, destroyed, or damaged items, as well as items whose wear and tear exceeds normal for the duration of the rental, and the cost of cleaning dirty duvets, painted walls, ceilings, windows, curtains, and bedding. The tenant is liable for any damage that they or their companions may cause intentionally or negligently.
Article 11 – Use of the Premises
The tenant must ensure the peaceful nature of the rental and use it in accordance with the intended purpose. Children are the sole and complete responsibility of their parents or companions.
Article 12 – Capacity
This contract is established for a maximum capacity of 15 people, which may not be exceeded under any circumstances. If the number of tenants exceeds the capacity, the owner may refuse additional guests. Any modification or termination of the contract will be considered at the client's initiative.
Article 13 – Pets Up to two pets are permitted on the property. Pets are not allowed in the bedrooms and are prohibited from the sofas.
Article 14 – Insurance
The tenant is responsible for all damages incurred as a result of their actions. They are required to be insured under a vacation rental-type insurance policy for these various risks. Failure to provide insurance, in the event of a claim, will result in damages. The landlord undertakes to insure the property against rental risks. The tenant is required to notify the landlord within 24 hours of any damage occurring in the property, its outbuildings, or accessories.
Article 15 – Inspection of the Premises
The tenant may not object to an inspection of the premises upon request from the landlord or their representative.
Article 16 – Smoking
Smoking is strictly prohibited in the property (ashtrays are available outside).
Article 17 – Disputes
Any complaints regarding the rental property must be made within 24 hours of moving in by registered letter or email to the owner, accompanied by supporting documents. After this 24-hour period, complaints will not be considered. In the event of a dispute, the Annecy Commercial Court has sole jurisdiction.
Article 18 – Safety
Children under 16 years of age are prohibited from accessing the beds upstairs in the bedrooms. Access is via a wooden staircase. To avoid falls, we ask that you: Always descend facing the steps, like a ladder. Use both hands on the steps.
SPA/SAUNA: Prohibited for children under 16 years of age, pregnant women, and people with cardiovascular, circulatory, or respiratory problems. Showering is mandatory before accessing the spa and sauna; sessions last 20 minutes maximum.
